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Shipping Policy

This policy applies to procurement (United Kingdom). This policy is designed to provide you with a clear understanding of our shipping policies and procedures. After placing an order in our store, please read carefully

Shipping Method

Our orders are shipped during business hours from Monday to Friday. We mainly use DHL to provide delivery services and after processing the order, we will send it to the transportation company and they will completely handle it.
Please note that currently we do not support international shipping, our products can only be shipped to the UK region. Please make sure your shipping address is within the UK.

Shipping Time

Order processing usually takes 1-3 business days. Shipments are in transit for 4-7 days
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take all possible steps to ensure shipment delays are kept to a minimum.

Shipping Fee

Free shipping on All Orders 

 Tax

Please note that there are no additional tax-related charges for purchases made in this store. All products sold in this store are priced with all additional costs other than shipping included.

Cancel The Order

If you change your mind before receiving your order, we can accept cancellation at any time before your order is shipped. We cannot cancel an order once it has been delivered

Change address or phone number


You need to contact us via email: support@livloko.com, and update us with the new shipping address. After the order is shipped, we will no longer be able to change the shipping address. Similarly, if you want to cancel your order, please contact us before the order is shipped.

Order Tracking

You will receive an email notifying you once your order has been shipped and is being shipped to you. This email will contain your tracking information, which can be tracked via the link below. Note that it may take up to 24 hours for your tracking link to become active

Questions regarding the Shipping Policy should be directed to us at

Email: support@livloko.com
Phone: 01245601754
Address: 38 Newland Ct, Forty Ave, Wembley HA9 9LZ, United Kingdom
Operating Hours: 9am - 5pm GMT Monday to Friday